GDPR General Data Protection RegulationÂ
We take your privacy seriously and follow the General Data Protection Regulation and UK data protection laws to keep your information safe and confidential. This Privacy Notice explains how we collect and use your details. Sometimes we may need information about other people, like family members who can’t make their own appointments, or details provided by an insurer or business booking for you. If you share someone else’s information, you must make sure they know who we are, how we’ll use it, and that you have their permission to share it with us. If you have any questions about this policy, please get in touch.
Who we are:
We are Gerrards Specialist Cleaning Services Limited, also known in this policy as “we,” “us,” or “our.” Our websites are provided by Gerrards Specialist Cleaning Services Ltd. We’re registered in England and Wales (Reg No 03537905) with our registered office at 18 Chorley Road, Standish, Wigan, WN6 0AA.
How to contact us:
If you have any questions or concerns about this Privacy Policy or our data protection practices, or if you’d like to make a subject access request or any other inquiry about the information we hold, please get in touch with us at:
18 Chorley Road, Standish, Wigan, WN6 0AA
Tel: 01942 864474 Email: enquiries@gerrardscarpetcleaners.co.uk
Website: http://www.gerrardscarpetcleaners.co.uk
Why we need and how we use your personal information:
We only gather, use, and store your information when we have legal grounds and valid business reasons. This includes handling your personal details to provide quotes, products, and services as part of our carpet and upholstery cleaning, as well as conducting risk assessments for our domestic, commercial, and marine clients.
We use cookies for collecting user information from the site.
Just a heads-up: the Website won’t work if cookies are disabled. Cookies are small messages sent from a web server to your browser, which then stores them in a file called cookie.txt. Every time your browser loads a page from the server, it sends this message back. The main purpose of cookies is to recognize you and make your visit more personal, like greeting you by name the next time you stop by. A site using cookies might ask for details like your name or email address. We’ll only use cookies stored through your browser’s interaction with the Website.
Other Uses of Data:
Marketing
When you share your details, you’ll have the chance to confirm whether you’d like to receive booking confirmations, text reminders, updates, and marketing materials from us. If you agree, we’ll use your postal address, email, and phone number to send you marketing content by post, email, phone call, or text—your choice of any or all. We will NEVER share your information with other companies. You can change your preferences anytime by visiting http://www.gerrardscarpetcleaners.co.uk and using the update/unsubscribe option on our GDPR Compliance page. You can also unsubscribe from emails by clicking the link in any marketing message we send or by calling 01942864474.
Market Research
Sometimes, we might use your email address or mobile number to get in touch and help with our research by asking a few questions about the service you’ve received or inviting you to review our services. We’ll never have other companies contact you on our behalf.
Nature of personal information:
Personal data is any information that can identify a living person. We only collect your name, address, phone numbers, and email addresses.
Sharing information:
We never share your information outside our organization for any reason. We’ll keep it only as long as needed to provide quotes and deliver our carpet and upholstery cleaning services. Typically, this means a minimum of seven years or as required by law or regulations. When we no longer need your information, we’ll make sure it’s securely and confidentially destroyed.
Your data protection rights:
Under UK data protection laws, you have several rights regarding your personal information. These include being informed about how we process your data, as outlined in our Privacy Policies and Notices, and the right to access the personal data we hold about you through a written subject access request. You can also ask us to correct any inaccurate or incomplete data within a month, request that your data be erased or that we limit how we process it, and request your data in a structured format for portability. To exercise any of these rights, please contact us in writing at Gerrards SCS Ltd, 18 Chorley Road, Standish, Wigan, WN6 0AA, or email enquiries@gerrardscarpetcleaners.co.uk.
Withdrawal of consent:
If you’ve given us specific consent to use your personal data, you can withdraw it anytime by getting in touch with us at: Â
Gerrards Specialist Cleaning Service Ltd
18 Chorley Road
Standish
Wigan
WN6 0AA
Tel: 01942 864474
Email: enquiries@gerrardscarpetcleaners.co.uk Â
How to make a complaint:
If you have a complaint about how we handle or use your data, please get in touch with us at Gerrards Specialist Cleaning Service Ltd, 18 Chorley Road, Standish, Wigan, WN6 0AA.
You can call us on 01942 864474 or email enquiries@gerrardscarpetcleaners.co.uk. Â
If you’re unhappy with our response to your complaint, you can contact the Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Phone: 0303 123 1113 or visit http://www.ico.org.uk. Â
Information from other sources:
We may receive some personal information from trusted third parties like insurance companies or other businesses. In many cases, you’ll have already shared your details with them and given permission for it to be passed on for specific purposes. We only collect such information from reputable sources that comply with the General Data Protection Regulation.
Children’s Privacy – Those Under 18 Years Old:
Our website isn’t meant for children under 18, and we don’t knowingly collect personal information from anyone in that age group. If you’re under 18 and want to ask a question or use the site in a way that requires sharing personal details, please have a parent or guardian do it for you. This reflects our commitment to protecting children’s privacy by making sure a parent has approved the collection of their personal data.
Other Websites/Information:
This Privacy Policy applies only to our website. Any external sites linked here have their own privacy policies, which may differ from ours, so be sure to review them directly. Our site doesn’t allow visitors to interact with each other or post content for others to see. We may update this Privacy Policy from time to time, for example, to stay current or meet legal requirements.
Last Updated: 03/03/2026